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FEA006 - Provide managed hosting for PrestaShop instances

Feature ID FEA006
Subsystem the feature is part of PrestaShop as a Service
Responsible person Tugba Ilhan(0987)
Status proposal

All relevant issues related to or contributing to the definition of the feature are gathered here

[User Story 016] As a business owner, I want to easily set up an online store without worrying about technical complexities, so that I can focus on running my business.
[User Story 017] As a customer, I want to receive reliable and timely support for any technical issues I encounter, so that I can minimize downtime and maintain a smooth online store experience.
[User Story 018] As a business owner, I want to access comprehensive analytics and reporting on my store's performance, so that I can make informed decisions to improve my business.

User interface mock-up

No changes to user interface

Testing / possible acceptance criteria

  • Users can set up a PrestaShop store through a simplified, guided process without needing technical knowledge.

  • 24/7 technical support is available with timely responses, and users can access a knowledge base for common issues.

  • Users have access to a dashboard with key analytics (sales, traffic, conversions) and can export reports in common formats.

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