Stakeholder: End Users

Stakeholder Image:

Stakeholder Name:
End Users

Role:
Final consumers who interact with the product to fulfill their needs or solve problems.

Responsibilities:
Provide feedback on usability and functionality through their interactions with the product.

Interests:
A seamless, intuitive, and reliable product experience that meets their needs.

Influence:
Medium – Their feedback indirectly shapes product improvements and priorities.

Communication Needs:
End Users need clear and accessible communication about product features, updates, and support options through user-friendly channels like in-app notifications, FAQs, or email.

Expectations:
End Users expect a seamless, intuitive, and reliable product that meets their needs and provides value.

Concerns:
End Users are concerned about poor usability, technical issues, lack of necessary features, and potential security vulnerabilities.

Impact:
Drives the product's success by determining its adoption and satisfaction levels.